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How to cancel a lesson?

Updated September 23, 2026

TeachMe.To allows you to manage and cancel lessons directly in the app. Before you cancel, it’s important to understand how the 24-hour policy works.

Cancelling 24+ Hours Before Your Lesson

If you cancel more than 24 hours before your scheduled lesson:

  • ✔️ You will still be able to use your full lesson
  • ✔️ No cancellation fees
  • ✔️ You can reschedule a new lesson with your coach at any time

This is the best option if your plans change unexpectedly.

Cancelling Within 24 Hours of the Lesson

If your cancellation occurs within 24 hours of the lesson start time:

  • ❌ You are not eligible for a reimbursement
  • 💳 You will be charged the full lesson fee, plus any applicable reservation fees
  • 📄 This follows TeachMe.To Terms (§2.2)

Coaches reserve this time for you, and short-notice cancellations make it difficult for them to fill the slot.

How to Cancel a Lesson (Step-by-Step)

  1. Open your TeachMe.To app.
  2. Go to the Home tab.
  3. Select the upcoming lesson you want to cancel.
  4. Tap Cancel.
  5. Choose Cancel and bank this lesson.
  6. Your prepaid lesson goes back to your account so you can reschedule whenever you’re ready.

If your cancellation occurs within the 24-hour window, you’ll see a notice explaining that the lesson has been used.

What Happens After You Cancel?

  • Your coach will be notified automatically.
  • You will be able to see your lesson in the Schedule tab.
  • You can book your next lesson immediately in the app.

Still need help? Our customer support team is always here to help. Contact us.

More in Booking and Scheduling

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  • Understanding lesson typesLearn the difference between private lessons, group lessons, single lessons, and lesson packs on TeachMe.To. Lessons are taught by independent coaches, in person or online.
  • How to schedule or reschedule a lesson?Learn how to schedule and reschedule lessons on TeachMe.To. Follow the step-by-step guide and understand rescheduling rules, prepaid lessons, and 24-hour policies.
  • What happens if my coach cancels?If your TeachMe.To coach cancels, you can reschedule quickly, try a new coach with 30 minutes free, or request a full refund or keep your prepaid lesson, whichever you prefer.
  • How to contact your coach?Learn how to contact your TeachMe.To coach. Send messages or make in-app calls directly through the Chat tab. All communication stays inside the TeachMe.To app.
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As a platform, we do our best to provide accurate information and make your booking experience seamless. However, we do not verify every detail and we do not background check every coach who lists themselves on our site. It's up to the instructors to provide accurate, up-to-date information. If you have any questions or concerns, just message us and ask!