I can’t log in
Updated
If you’re having trouble logging into TeachMe.To, it’s usually due to using the wrong app or an incorrect phone number. Unlike most platforms, TeachMe.To uses one-time passcodes (OTPs) instead of passwords, so you won’t see a “Reset Password” option.
Here’s how to fix the most common login issues.
1. Make Sure You’re Using the Correct App
TeachMe.To has two separate apps, and you must log into the right one based on whether you are a Student or a Coach.
TeachMe.To Lessons (for Students)
- iOS (App Store) https://apps.apple.com/us/app/teachme-to/id6462745401?utm_source=chatgpt.com
- Android (Google Play) https://play.google.com/store/apps/details?id=com.teachmeto.studentapp
TeachMe.To Coach (for Coaches)
- iOS (App Store) https://apps.apple.com/us/app/teachme-to-coach-app/id6461689209?utm_source=chatgpt.com
- Android (Google Play) https://play.google.com/store/apps/details?hl=en-US&id=com.teachmeto.proapp&utm_source=chatgpt.com
If you try to log into the Coach app as a Student (or vice-versa), the OTP will not match your account and login will fail.
2. Confirm Your Phone Number Is Correct
Double-check that the phone number you enter is:
- The same number you originally used to create your account
- Entered without extra spaces or digits
- Entered with the correct country code, if outside the U.S.
TeachMe.To sends a 6-digit OTP code to this number.
If you don’t receive the OTP, you won’t be able to complete login.
3. Didn’t Receive the OTP Code? Try This
If the code isn’t arriving:
- Ensure you have cell reception or Wi-Fi calling
- Check if your phone has SMS filtering enabled
- Wait a few minutes. Codes sometimes arrive with a delay
- Tap Resend code in the app
If you changed phone numbers recently, Support can help update your account details.
4. Still Can’t Log In? Contact Support
If you’re having trouble verifying your number or aren’t sure which app to use:
- Email support@teachme.to
- Or text 650-900-3835
- Or reach Support from the Help/Support section on the website
Include your:
- Name
- Phone number
- Whether you’re a Student or Coach
- A screenshot (optional)
Support can verify your account and help you regain access.
We will send an OTP (One-time-password) to your phone. Give it 5 minutes before requesting another. Email support@teachme.to if you are still experiencing issues!
Still need help? Our customer support team is always here to help. Contact us.