Account & Profile
Background checks, personal information, notifications, and pausing or deleting your account.
- How do I update my personal information?Learn how to update your personal information as a TeachMe.To coach. Name, email, and phone number changes must be requested through TMT Support in the Coach App.
- How do I complete a background check to verify my identity?Learn how to complete your TeachMe.To background check. Start the process in the Coach App, enter your information in the DOTS-secured form, and verify your identity.
- How do I manage notifications?Learn how to manage lesson reminder notifications in the TeachMe.To Coach App. Adjust reminder timing or rely on your phone settings for system alerts.
- Deleting or pausing your account.Learn how to pause or permanently delete your TeachMe.To coach account. Use Time Off to hide your profile temporarily, or follow the steps to remove your account fully.
- Why is my profile hidden? Suspension and Time OffDraftLearn the difference between Time Off, which you control, and a suspension, which TeachMe.To applies.
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